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FAQ's

Subscribe now and receive a MAGICAL box every month until you unsubscribe. 

Your box will ship on or around the 15th of every month.  

You may cancel your subscription at any time. 


When will I be billed?

You will be charged on the date you sign up and then recurring payments will be the 25th day of month (for the next month’s shipment).

If you sign up for Brick Magic on or before the 15th day of each month, you will be charged initially when you sign up and your first box will be shipped with that month’s boxes. You will be charged on the date you sign up and then recurring payments will be the 25th day of month (for the next month’s shipment).

If you sign up after the 15th day of each month, you will receive the upcoming month’s box and be charged each month on the will be the 25th day of month as existing subscriber.

All Brick Magic subscriptions automatically renew. Please contact us via email to cancel your subscription at any time before your renewal date

Cancellation requests must be received via email by the 10th calendar day of the month prior to our next delivery. If you cancel your Brick Magic subscription prior to the end of a 3 or 6-month prepaid term, you will still receive the remaining boxes included in the prepaid subscription. We are not able to issue refunds on boxes that are ordered and canceled prior to receipt of the first box.

To cancel your subscription from our website, login to your account at www.brickmagic.net

We are not able to accept returned boxes, however, if there is an issue with your box and/or box contents, please contact us and we will try to accommodate you.

At this time, we do not offer returns or refunds on boxes that have been delivered.

You can update your payment information by logging into your account at www.brickmagic.net  and editing your payment information.

If you select ‘single box’ in the shop, you will not subscribe. 

Brick Magic currently accepts all major credit cards and PayPal.

Have you tried resetting your password? Please contact us if you need assistance locating the email you used to subscribe.

No problem! You can contact us by email. We are in the office Monday-Friday from 10a.m. – 2 p.m. EST. If you email outside of those hours, we will get back to you within one business day.

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